Effective Date: 29 June 2026

Vic Pro Building & Renovations respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information including:

• Full name
• Email address
• Phone number
• Property address
• Project details
• Information submitted through contact forms
• Any documents or images you provide relating to your renovation project

We may also collect technical information including:

• IP address
• Browser type
• Device information
• Website usage statistics
• Cookies

2. How We Use Your Information

We use your information to:

• Respond to enquiries
• Arrange consultations
• Prepare project quotations
• Deliver renovation services
• Improve our Website
• Communicate project updates
• Meet legal obligations

3. Cookies

Our Website may use cookies to:

• Improve user experience
• Remember user preferences
• Analyse Website traffic
• Improve Website performance

You may disable cookies through your browser settings; however, some Website functionality may be affected.

4. Disclosure of Information

We do not sell or rent your personal information.

Your information may be shared with trusted third parties where necessary, including:

• Building suppliers
• Contractors and subcontractors
• Professional advisers
• IT service providers
• Website hosting providers

Only where required to deliver our services or comply with legal obligations.

5. Data Security

We take reasonable steps to protect your personal information from:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

However, no internet transmission or electronic storage method is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Maintain business records

7. Access and Correction

You may request access to the personal information we hold about you or request corrections if your information is inaccurate.

8. Third-Party Services

Our Website may use third-party services such as:

• Google Analytics
• Google Maps
• Social media platforms
• Website hosting providers

These services operate under their own privacy policies.

9. Children’s Privacy

Our Website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this Website.

11. Contact Us

If you have questions regarding this Privacy Policy or wish to request access to your personal information, please contact us using the contact details provided on the Vic Pro Building & Renovations website.